Dutch Speaking Customer Expert For Canon - Work In Greece - Paid Relocation at Mercier Consultancy Group

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

0.0

Posted On

21 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Proficiency, English Proficiency, Technical Support, Customer Service, CRM Software, Troubleshooting, Communication Skills, Interpersonal Skills, Consumer Electronics Knowledge, Case Management

Industry

Business Consulting and Services

Description

About Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, specialising in connecting exceptional multilingual talent with world-class organisations across a broad range of industries. With a proven track record of placing thousands of professionals in rewarding careers throughout Europe, we pride ourselves on delivering a seamless, candidate-first experience from first contact to first day on the job. At Mercier Consultancy Group, we don't just fill positions — we build careers and transform lives. Job Overview Mercier Consultancy Group is proud to present an outstanding opportunity for a Dutch Speaking Customer Expert For Canon position in Greece — one of the most exciting Dutch-speaking jobs currently available in the European consumer electronics landscape. In this fully remote role based within Greece, you will serve as a dedicated brand ambassador for Canon, one of the world's most iconic and innovative names in consumer electronics, imaging technology, and professional printing solutions. This is your chance to join a dynamic, multilingual team and deliver exceptional customer experiences to Dutch-speaking clients across a broad portfolio of cutting-edge Canon products and services. Key Responsibilities Provide expert-level customer support in Dutch via phone, email, and live chat, assisting customers with queries related to Canon consumer electronics products including cameras, printers, scanners, and imaging accessories. Diagnose and resolve technical issues with Canon devices efficiently, ensuring a high first-contact resolution rate and outstanding customer satisfaction scores. Guide Dutch-speaking customers through product setup, configuration, firmware updates, and troubleshooting procedures for a wide range of Canon consumer electronics. Process customer requests including warranty claims, product registrations, repairs, and returns in accordance with Canon's policies and service standards. Proactively educate customers on Canon product features, upgrades, and compatible accessories to enhance their overall experience with the brand. Accurately log all customer interactions and case details into the CRM system, maintaining thorough and precise records for quality assurance and reporting purposes. Collaborate closely with team leaders and technical specialists to escalate complex consumer electronics issues and ensure swift, satisfactory resolutions. Consistently uphold Canon's premium brand values and Mercier Consultancy Group's service excellence standards in every customer interaction. Native or fluent Dutch language proficiency (both spoken and written) is essential — this role is exclusively available to Dutch-speaking candidates. A valid EU passport or EU citizenship is mandatory for this position. A strong interest in or prior experience with consumer electronics, imaging technology, or technical customer support is highly advantageous. Excellent communication and interpersonal skills, with the ability to convey technical information clearly and patiently to a diverse customer base. Proficiency in English at a conversational or professional level for internal communication and training purposes. A reliable internet connection and a suitable home working environment within Greece, consistent with remote working requirements. Previous experience in a customer service, technical support, or contact centre environment is a distinct advantage, though full training will be provided. What We Offer Competitive Monthly Salary reflective of your skills and experience in the consumer electronics support sector. Monthly Performance Bonus rewarding your dedication and results-driven approach. 2 Extra Salaries Per Year in the form of a 13th and 14th salary — a highly valued benefit exclusive to this opportunity. Fully Paid Relocation Package including return flights, airport transfer, and hotel accommodation to ensure a smooth and stress-free move to Greece. Fully Paid Training Programme tailored to Canon's consumer electronics products, customer service methodologies, and internal systems. Comprehensive Health Insurance coverage from day one of employment. A fully remote working arrangement within Greece, offering exceptional work-life balance. A supportive, multicultural team environment with genuine opportunities for professional development and career progression. And Much More... Life in Greece Relocating to Greece is far more than a career move — it is an invitation to embrace one of the most enviable lifestyles in the entire world. Greece is celebrated for its extraordinary natural beauty, from the crystalline turquoise waters of the Aegean and Ionian Seas to the sun-drenched landscapes of its legendary islands and mainland mountain ranges. With over 300 days of sunshine per year, a rich cultural heritage stretching back thousands of years, vibrant local festivals, and a warm and welcoming population, Greece offers an unparalleled quality of life that simply cannot be replicated elsewhere in Europe. Whether you spend your weekends exploring ancient ruins, relaxing on world-famous beaches, or discovering charming village tavernas, life in Greece is genuinely extraordinary. Beyond its natural splendour, Greece is an increasingly popular destination for international professionals seeking both career fulfilment and personal enrichment — and for good reason. The cost of living in Greece remains highly competitive compared to other Western European nations, allowing you to enjoy a premium standard of living without compromise. Greek cuisine is among the finest in the Mediterranean, with an abundance of fresh local produce, seafood, and world-renowned culinary traditions waiting to be discovered. Jobs in Greece — and particularly Dutch-speaking jobs in Greece — are attracting a growing wave of talented multilingual professionals who recognise the unique opportunity to build a meaningful international career while enjoying the warmth and charm that only Greece can offer. With a fully paid relocation package included, there has never been a better time to take the leap and make Greece your new home. How to Apply If you are a fluent or native Dutch speaker ready to take the next exciting step in your career within the consumer electronics industry, we would love to hear from you. The Dutch Speaking Customer Expert For Canon position in Greece represents a truly rare combination of professional prestige, outstanding benefits, and an unbeatable lifestyle — and opportunities of this calibre do not remain open for long. ClickApply Nowto submit your application today and a dedicated member of the Mercier Consultancy Group talent team will be in touch promptly to guide you through the next steps. We look forward to welcoming you on board and helping you launch an outstanding new chapter — both professionally and personally — in beautiful Greece.

Responsibilities

Provide expert-level technical support for Canon consumer electronics to Dutch-speaking customers via phone, email, and chat. Responsibilities include diagnosing technical issues, processing warranty claims, and maintaining accurate records in the CRM system.