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Dutch-Speaking Customer Experts for an Automotive Company - Work In Greece at Mercier Consultancy Group

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, English Proficiency, Customer Service, CRM Systems, Communication Skills, Interpersonal Skills, Multitasking, Problem-Solving, Digital Communication Tools

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is seeking proficient Dutch-Speaking Customer Experts to join our team supporting a reputable automotive company in Greece. This role is designed for professionals passionate about providing excellent customer service to Dutch-speaking clients, assisting them with inquiries related to automotive products and services. Key Responsibilities Deliver exceptional customer support to Dutch-speaking customers via phone, email, and chat regarding automotive products, services, and maintenance. Assist customers with product information, service appointments, troubleshooting, and issue resolution. Maintain accurate and detailed records of customer interactions in CRM systems. Collaborate with sales, service, and technical teams to ensure high levels of customer satisfaction. Stay informed about the latest car models, features, and company policies. Provide feedback to management to improve customer service processes. Fluency in Dutch (spoken and written) is mandatory; proficiency in English is preferred. Previous experience in customer service, preferably in the automotive sector. Strong communication and interpersonal skills with a customer-focused attitude. Ability to multitask and work effectively in a fast-paced environment. Familiarity with CRM systems and digital communication tools. Willingness to relocate and work in Greece. Passion for the automotive industry and problem-solving skills. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide exceptional customer support to Dutch-speaking clients regarding automotive products, services, and maintenance via phone, email, and chat. Maintain detailed customer records in CRM systems and collaborate with internal teams to ensure high satisfaction levels.