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Dutch-Speaking Customer Experts for an Electronics Company - Work In Greece at Mercier Consultancy Group

, , Greece -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, English Proficiency, Customer Service, Technical Support, Troubleshooting, CRM Software, Problem Solving, Communication Skills, Digital Communication Tools

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to offer an opportunity for Dutch-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide high-quality customer service to Dutch-speaking clients, assisting them with product inquiries, technical support, and after-sales services. Key Responsibilities Respond promptly and professionally to Dutch-speaking customers via phone, email, and chat concerning electronic products and services. Provide technical assistance and troubleshooting solutions to ensure customer satisfaction. Maintain accurate records of customer interactions and transactions using CRM tools. Coordinate with internal teams to resolve product-related issues and customer concerns. Stay updated on product developments, company policies, and industry trends. Contribute to process improvements aimed at enhancing the customer experience. Fluency in Dutch (spoken and written) is essential; good command of English is preferred. Experience in customer service or technical support, preferably within the electronics industry. Strong communication and problem-solving skills with a customer-focused attitude. Ability to handle multiple tasks and work efficiently in a fast-paced environment. Familiarity with CRM software and digital communication tools. Willingness to relocate to Greece and adapt to the new work environment. Passion for technology and providing exceptional customer experiences. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide high-quality customer service and technical support to Dutch-speaking clients regarding electronic products via phone, email, and chat. Maintain accurate customer records in CRM tools and collaborate with internal teams to resolve product issues.