Dutch Speaking Customer Service Agent For Orbitz - Work Remote In Greece at Mercier Consultancy Group

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, English Proficiency, Customer Support, Travel Booking, CRM Systems, Conflict Resolution, Communication Skills, Computer Literacy, Problem Solving, Multitasking

Industry

Business Consulting and Services

Description

Dutch Speaking Customer Service Agent For OrbitzAbout Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, with a proven track record of connecting exceptional multilingual talent with world-class employers across a wide range of industries. Our dedicated team specialises in identifying skilled professionals and placing them in roles that truly match their abilities, ambitions, and lifestyle aspirations. With a reputation built on integrity, professionalism, and genuine care for our candidates, Mercier Consultancy Group is the partner of choice for those seeking meaningful careers across Europe and beyond. Job Overview Mercier Consultancy Group is proud to present an outstanding opportunity for a Dutch Speaking Customer Service Agent For Orbitz position in Greece — one of the most sought-after Dutch-speaking jobs available in the European travel industry today. In this dynamic remote role based within Greece, you will serve as a trusted point of contact for Dutch-speaking travellers using Orbitz, one of the world's leading online travel platforms, delivering exceptional service across booking inquiries, travel itinerary support, and customer care. This is a rare chance for passionate, Dutch-fluent professionals to build a rewarding career in the thriving travel sector while enjoying the unparalleled lifestyle that jobs in Greece have to offer. Key Responsibilities Provide high-quality, empathetic customer support to Dutch-speaking Orbitz users via phone, email, and live chat, assisting with travel bookings, modifications, and cancellations Guide customers through the full range of Orbitz travel products and services, including flights, hotel reservations, car rentals, and holiday packages Resolve customer complaints and travel disruptions in a professional, timely, and solution-focused manner, ensuring complete customer satisfaction Assist travellers with itinerary changes, rebooking requests, and refund processes in line with company policies and travel industry regulations Maintain accurate and detailed records of customer interactions, transactions, and case resolutions using internal CRM systems Stay up to date with Orbitz's evolving travel product portfolio, promotions, and industry updates in order to offer informed and relevant advice Collaborate with internal teams and escalate complex travel-related issues to the appropriate departments when necessary Consistently meet or exceed individual and team performance targets, contributing to a high-standard customer experience within the travel industry Native or fluent Dutch language skills (both spoken and written) are essential for this role — candidates must be able to communicate confidently and professionally with Dutch-speaking travellers Valid EU passport (mandatory) A good working knowledge of English for internal communication and training purposes Previous experience in customer service, travel support, or a related field is highly advantageous Familiarity with online travel platforms, booking systems, or the broader travel industry is a strong asset Excellent communication skills, a positive customer-first attitude, and the ability to remain calm and effective under pressure Strong computer literacy and the ability to navigate multiple digital platforms simultaneously What We Offer Competitive Monthly Salary reflective of your experience and skills Monthly Performance Bonus to reward your dedication and results 2 Extra Salaries Per Year (13th and 14th salary) — a premium benefit that sets this role apart Fully Paid Relocation Package including flights, airport transfer, and hotel accommodation to ensure a smooth and stress-free move to Greece Fully Paid Professional Training tailored to the travel industry and Orbitz's platforms Comprehensive Health Insurance coverage A fully remote working arrangement within Greece, offering flexibility and work-life balance Ongoing career development opportunities within an internationally respected organisation And Much More... Life in Greece Relocating to Greece means embracing one of Europe's most extraordinary ways of life. Greece is celebrated for its breathtaking landscapes — from sun-drenched Mediterranean coastlines and ancient hilltop villages to vibrant cosmopolitan cities bursting with energy and culture. With over 300 days of sunshine per year, a rich and fascinating history stretching back millennia, and a warm, welcoming local community, Greece offers an exceptional quality of life that few destinations in the world can rival. Whether you spend your weekends exploring ancient ruins, sailing the Aegean Sea, or simply savouring a leisurely meal at a seaside taverna, life in Greece is truly something special. Beyond its natural beauty, Greece is renowned for its incredible cuisine, affordable cost of living, and the legendary warmth of its people — making it one of the most desirable relocation destinations in Europe for international professionals. For Dutch-speaking candidates seeking jobs in Greece, the transition is made entirely seamless thanks to our fully paid relocation package, which takes care of every detail from the moment you land. Greece is not simply a place to work — it is a place to truly live, grow, and thrive. Those who have made the move consistently describe it as one of the best decisions of their lives, and we are confident you will feel the same. How to Apply If you are a fluent Dutch speaker ready to take the next exciting step in your professional journey, we would love to hear from you. The Dutch Speaking Customer Service Agent For Orbitz position in Greece is a genuinely exceptional opportunity that combines a rewarding career in the travel industry with the unmatched lifestyle that Greece has to offer — and Mercier Consultancy Group is here to support you every step of the way. Do not miss your chance to secure one of the most exciting Dutch-speaking jobs available in Europe today. Click Apply Now to submit your application and a member of our specialist recruitment team will be in touch promptly. We look forward to welcoming you aboard. — Mercier Consultancy Group | Connecting Talent with Opportunity Across Europe

Responsibilities

Provide high-quality customer support to Dutch-speaking Orbitz users via phone, email, and chat regarding travel bookings and itineraries. Resolve complaints and maintain accurate customer records using internal CRM systems.