Job Title:
Dutch Speaking Customer Service Agent (m/f/d) - 100% Home Office
Job Description

YOUR QUALIFICATIONS

Concentrix is a great match if you:

• Are proficient or bilingual in Dutch in speech and writing.
• Also have a good command of written and spoken English.
• Are service-orientated and communicative and are able to meet customers at eye level in a friendly and pleasant manner.
• Are interested in social media, online media or digital marketing.
• Can flexibly cover the service hours (Monday – Sunday from 08am – 11pm), which are staffed using a rotating multi-shift system.
• Are a German resident. Unfortunately, applicants from Saxony, Hesse, Saarland and Hamburg cannot be considered, even if they have a secondary residence in another state.
• Can fulfil the requirements for a remote workplace.
• Are willing to continuously expand your skills.

Ideally you already have:

• Experience in customer service
• A recognised qualification and experience in customer service support.

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

EXPERIENCE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today via our online form and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”
Your future place of work: Concentrix GmbH - Homeoffice, Deutschlandweit

WHAT YOU WILL DO IN THIS ROLE

As a Dutch-speaking Customer Service Advisor (m/f/d) Social Media Support in our team you will:

• Have a paid, extensive training about all things social media - like digital marketing, online advertising and more.
• Deal with the customer’s various concerns regarding their social media account, marketing measures and their advertising effectiveness and offering them the right solution.
• Analyse and measure success metrics and optimize ad placements so your customer will have a powerful, successful marketing campaign.
• Constantly expand your knowledge of the ever-changing world of social media so that you are always up to date with new developments.

In this role, we offer benefits that help support your unique lifestyle:

• We offer you 100% remote work from your first day of work.
• Join us full-time. Most weekends are off and are all yours