Dutch Speaking Customer Service Agent - Work Remote In Europe at Mercier Consultancy
, , Latvia -
Full Time


Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Fluency In Dutch, Fluency In English, Communication Skills, Interpersonal Skills, Customer Service, Problem-Solving Skills, Attention To Detail, Friendly Demeanor, Customer-First Mindset, Time Management, Enthusiasm For Learning, Adaptability

Industry

Holding Companies

Description
🌟 Join our friendly team at Mercier Consultancy as a Dutch Speaking Customer Service Agent and enjoy the flexibility of working remotely from anywhere in Europe! We're on the lookout for enthusiastic individuals who are dedicated to delivering top-notch support to our Dutch-speaking clients. In this role, you'll be the voice of our company, assisting clients with their inquiries and ensuring they have a delightful experience with our services. Your fluency in Dutch will be key in helping us provide exceptional customer care, all from the comfort of your own home! Responsibilities Assist Dutch-speaking customers via phone, email, and chat in a friendly and accommodating manner Resolve inquiries related to our products and services with a smile Maintain accurate records of customer interactions in our CRM system Collaborate with team members to ensure a seamless customer experience Guide clients in utilizing our services effectively Collect customer feedback to help enhance our offerings Engage in ongoing training to keep your knowledge up to date Fluency in Dutch and English, both written and verbal Excellent communication and interpersonal skills Prior experience in customer service is a bonus but not mandatory Strong problem-solving skills and a keen attention to detail A friendly and approachable demeanor with a customer-first mindset Ability to work independently and manage time effectively Enthusiasm for learning and adapting in a dynamic work environment Competitive Monthly Salary Monthly Performance Bonus Health Insurance Private Health Insurance Fully Paid Training And More...
Responsibilities
Assist Dutch-speaking customers via phone, email, and chat while resolving inquiries related to products and services. Maintain accurate records of customer interactions and collaborate with team members to ensure a seamless customer experience.
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