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Dutch Speaking Customer Service Agent - Work Remote In Europe at Mercier Consultancy

, , Romania -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Dutch, Fluency In English, Communication Skills, Customer Service Skills, Problem-Solving Abilities, Attention To Detail, Self-Motivated, Time Management, Adaptability, Team Collaboration

Industry

Holding Companies

Description

Mercier Consultancy is proud to offer an exciting opportunity for a Dutch Speaking Customer Service Agent to work remotely from anywhere in Europe! If you are passionate about delivering exceptional customer support and enjoy the flexibility of remote work, this role is perfect for you. As a Dutch Speaking Customer Service Agent, you will be responsible for assisting our Dutch-speaking clients with their inquiries, providing them with accurate information, and resolving any issues they may face. Your fluency in Dutch will be essential in ensuring our customers receive the support they need, while your dedication to service will help us maintain high client satisfaction levels. Responsibilities Communicate with customers in Dutch via phone, email, and chat Assist clients with inquiries related to our products and services Document all customer interactions in our CRM system Work collaboratively with other remote team members to resolve customer issues Educate customers on product features and maximize their experience Collect feedback and insights to improve service quality Engage in training sessions to enhance your knowledge of our offerings Fluency in Dutch and English, both written and spoken Excellent communication and customer service skills Previous experience in customer service or related fields is preferred Strong problem-solving abilities and attention to detail Self-motivated with the ability to work independently in a remote environment Ability to manage time effectively and prioritize tasks Willingness to learn and adapt in a fast-paced, dynamic environment Competitive Monthly Salary Monthly Performance Bonus Health Insurance Private Health Insurance Fully Paid Training And More...

Responsibilities

As a Dutch Speaking Customer Service Agent, you will assist Dutch-speaking clients with their inquiries and resolve any issues they may face. You will communicate with customers via phone, email, and chat while documenting interactions in the CRM system.