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Dutch Speaking Customer Service Agent - Work Remote In Europe at Mercier Consultancy

, , Spain -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Dutch, Fluency In English, Communication Skills, Customer Service Skills, Problem-Solving Skills, Attention To Detail, Proactive Approach, Time Management, Adaptability, Team Collaboration

Industry

Holding Companies

Description

Mercier Consultancy is excited to offer an intriguing opportunity for a Dutch Speaking Customer Service Agent, allowing you to work remotely from anywhere in Europe! We are looking for passionate individuals who can deliver outstanding support to our Dutch-speaking clients while enjoying the flexibility of remote work. In this role, you will assist customers with their inquiries, resolve issues, and ensure they enjoy a seamless experience with our products and services. Your fluency in Dutch will be vital in enhancing customer satisfaction and building lasting relationships. Responsibilities Respond to customer inquiries in Dutch via phone, email, and chat Provide solutions and support related to our products and services Accurately document customer interactions in our Customer Relationship Management (CRM) system Collaborate with team members to resolve customer issues effectively Guide customers on how to best utilize our services Collect and relay customer feedback to inform service enhancements Participate in ongoing training to stay informed about product changes Fluency in Dutch and English, both written and spoken Exceptional communication and customer service skills Previous experience in customer service or a related field is beneficial Strong problem-solving skills and attention to detail A proactive approach with a strong commitment to customer satisfaction Ability to work independently and manage time effectively in a remote setting Willingness to learn and adapt in a dynamic work environment Competitive Monthly Salary Monthly Performance Bonus Health Insurance Private Health Insurance Fully Paid Training And More...

Responsibilities

In this role, you will assist customers with their inquiries, resolve issues, and ensure they enjoy a seamless experience with our products and services. You will respond to customer inquiries in Dutch via phone, email, and chat, providing solutions and support related to our products and services.