Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Dutch Speaking Customer Service Agent - Work Remote In Europe at Mercier Consultancy

, , Italy -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Dutch, Fluency In English, Communication Skills, Customer Service Skills, Problem-Solving Abilities, Attention To Detail, Time Management, Remote Work Skills, Adaptability, Team Collaboration

Industry

Holding Companies

Description

Mercier Consultancy is excited to offer a fantastic remote opportunity for a Dutch Speaking Customer Service Agent! If you are looking to work from anywhere in Europe while providing exceptional support to our Dutch-speaking clients, this role is perfect for you. As a Dutch Speaking Customer Service Agent, you will handle customer inquiries, resolve issues, and ensure a seamless experience with our services. Your proficiency in Dutch will be key to delivering high-quality solutions and maintaining strong customer relationships. Responsibilities Assist Dutch-speaking customers via phone, email, and chat channels Address inquiries regarding our products and services promptly and professionally Document interactions accurately in our Customer Relationship Management (CRM) system Work collaboratively with other team members to resolve complex customer issues Provide guidance on best practices for product usage and functionality Collect and relay customer feedback to inform service improvements Participate in ongoing training to remain knowledgeable about our offerings Fluency in Dutch and English, both written and verbal Exceptional communication and customer service skills Previous experience in customer service or a related field is beneficial Strong problem-solving abilities and attention to detail A friendly and approachable demeanor with a customer-centric mindset Ability to manage time effectively and work independently from a remote location Willingness to learn and adapt to new challenges in a digital environment Competitive Monthly Salary Monthly Performance Bonus Health Insurance Private Health Insurance Fully Paid Training And More...

Responsibilities

As a Dutch Speaking Customer Service Agent, you will assist Dutch-speaking customers via various communication channels and resolve their inquiries. You will also document interactions and collaborate with team members to enhance customer satisfaction.