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Dutch Speaking Customer Service Agent - Work Remote In Europe at Mercier Consultancy

, , Hungary -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Dutch, Fluency In English, Communication Skills, Customer Service Skills, Analytical Skills, Problem-Solving Skills, Time Management, Self-Motivated, Proactive Approach, Adaptability

Industry

Holding Companies

Description

Mercier Consultancy is excited to offer a position for a Dutch Speaking Customer Service Agent, with the flexibility to work remotely from anywhere in Europe! We are looking for motivated individuals who are committed to providing outstanding support to our Dutch-speaking clients while enjoying the benefits of a work-from-home environment. In this role, you will assist customers by addressing inquiries, resolving issues, and ensuring they have a seamless experience with our products and services. Your proficiency in Dutch will be a vital asset in delivering exceptional service that builds customer trust and loyalty. Responsibilities Assist Dutch-speaking customers via phone, email, and chat from a remote location Provide solutions to inquiries relating to our products and services Document all customer interactions accurately in our CRM system Work collaboratively with other team members to resolve customer concerns Educate clients on how to make the best use of our products Collect feedback to help improve service quality and customer satisfaction Participate in ongoing training to stay updated on product developments Fluency in Dutch and English, both written and spoken Excellent communication and customer service skills Experience in customer service or a related field is preferred Strong analytical and problem-solving skills Ability to work independently and manage time effectively Self-motivated with a proactive approach to customer engagement Willingness to adapt to shifts in a dynamic work environment Competitive Monthly Salary Monthly Performance Bonus Health Insurance Private Health Insurance Fully Paid Training And More...

Responsibilities

Assist Dutch-speaking customers via phone, email, and chat while providing solutions to inquiries. Document customer interactions and work collaboratively to resolve concerns.