Dutch Speaking Customer Service Associate - Work Remote In Greece at Mercier Consultancy Group

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Proficiency, English Communication, Customer Support, CRM Systems, Conflict Resolution, Interpersonal Skills, Problem Solving, Time Management, Active Listening, Email Communication, Live Chat Support, Phone Support

Industry

Business Consulting and Services

Description

Dutch Speaking Customer Service AssociateAbout Mercier Consultancy Group Mercier Consultancy Group is a leading European recruitment and business process outsourcing firm, proudly connecting multilingual talent with world-class organisations across a wide range of industries. With a strong reputation for excellence, integrity, and candidate-first service, we specialise in placing skilled professionals into rewarding roles that genuinely advance their careers. At Mercier Consultancy Group, we don't just fill positions — we build futures. Job Overview We are actively seeking a motivated and customer-focused Dutch Speaking Customer Service Associate to join a dynamic and growing Customer Support Services team based remotely within Greece. This is an outstanding opportunity for Dutch-speaking professionals looking to advance their careers in the customer support services industry while enjoying the unparalleled lifestyle that Greece has to offer. If you are searching for Dutch-speaking jobs that combine professional growth, competitive rewards, and an incredible quality of life, this Dutch Speaking Customer Service Associate position in Greece is the perfect fit for you. Key Responsibilities Deliver exceptional customer support to Dutch-speaking clients via phone, email, and live chat channels, ensuring every interaction meets the highest standards of the customer support services industry. Accurately identify customer needs, resolve inquiries, and provide timely, effective, and professional solutions that promote satisfaction and loyalty. Maintain thorough and precise records of all customer interactions, transactions, and case resolutions within the company's CRM system. Escalate complex or unresolved issues to the appropriate internal departments or senior support specialists in a clear and structured manner. Collaborate closely with cross-functional teams to continuously improve customer support processes, response times, and overall service quality. Stay fully up to date with product knowledge, service updates, and company policies in order to provide accurate and relevant information to customers at all times. Contribute positively to team performance targets and individual KPIs, supporting the team's monthly performance goals within the customer support services environment. Represent the brand professionally in every customer interaction, upholding the company's values of transparency, empathy, and excellence. Native or fluent Dutch language proficiency (both spoken and written) is essential for this role. A valid EU passport or the legal right to reside and work within the European Union (mandatory). A solid level of English communication skills to collaborate effectively within an international team environment. Previous experience in customer service, customer support, or a related client-facing role within the customer support services sector is advantageous, though not strictly required. Strong interpersonal and communication skills with a natural ability to listen, empathise, and resolve issues efficiently and professionally. Comfortable working remotely, with reliable internet connectivity and a suitable, professional home working environment based within Greece. A proactive, solution-oriented mindset with excellent attention to detail and the ability to manage multiple tasks simultaneously in a fast-paced support environment. What We Offer Competitive Monthly Salary reflective of your experience and expertise within the customer support services industry. Fully Paid, Comprehensive Training Programme to ensure you are fully equipped and confident in your role from day one. Full Health Insurance coverage to support your wellbeing and peace of mind. Fully Paid Relocation Package including return flight, private airport transfer, and hotel accommodation to make your move to Greece seamless and stress-free. Monthly Performance Bonus rewarding your dedication, hard work, and outstanding results within the customer support services team. 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing exceptional financial security and reward beyond the standard compensation structure. A fully remote working arrangement within Greece, giving you the flexibility to work from the comfort of your home while enjoying everything this magnificent country has to offer. A vibrant, inclusive, and supportive international team culture where your contributions are genuinely valued and recognised. And Much More — including ongoing professional development opportunities, career progression pathways, and a company culture that truly invests in its people. Life in Greece Relocating to Greece means embracing one of Europe's most captivating and culturally rich destinations. Greece is blessed with over 250 days of sunshine per year, a breathtaking Mediterranean coastline, ancient historical landmarks, and a warmth of culture that is second to none. Whether you are exploring the vibrant streets of Athens, unwinding on the crystalline shores of the Aegean, or discovering charming mountain villages, Greece offers a quality of life that is truly extraordinary. For Dutch-speaking professionals seeking jobs in Greece, this is a rare and exciting opportunity to combine a fulfilling career in customer support services with a genuinely enriching way of life. The cost of living in Greece remains highly favourable compared to many Northern European countries, meaning your competitive salary goes further in providing comfort and lifestyle enjoyment. Greece is celebrated for its world-renowned cuisine, friendly and welcoming local communities, and an effortless blend of modernity and timeless tradition. From the lively social scene to the restorative tranquillity of its natural landscapes, Greece truly caters to every taste and lifestyle preference. For those searching for meaningful Dutch-speaking jobs and a fresh start in the sun, this Dutch Speaking Customer Service Associate position in Greece represents an unmissable chance to build both a career and a life you will be proud of. How to Apply Are you a Dutch-speaking professional ready to take the next exciting step in your career within the customer support services industry? Do not miss this exceptional opportunity to join one of the most respected names in international recruitment and staffing. Whether you are already based in Greece or are looking to relocate with our fully paid package, we warmly encourage you to take action today. Click the Apply Now button below to submit your application, and a dedicated member of the Mercier Consultancy Group talent team will be in touch with you promptly. We look forward to welcoming you to our team and supporting you every step of the way on this incredible journey. — Mercier Consultancy Group

Responsibilities

Provide exceptional customer support to Dutch-speaking clients via phone, email, and live chat while maintaining accurate records in the CRM. Collaborate with cross-functional teams to improve service quality and meet individual and team KPIs.