Dutch Speaking Customer Service for Property Management Company - Work In G at Mercier Consultancy MD

, , Spain -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Dutch, Customer Service, Communication Skills, Problem-Solving, Customer Focus, CRM Software, Property Management, Real Estate, Client Interactions, Leasing Process, Rental Agreements, Property Listings, Maintenance Coordination, Complaint Resolution, Local Property Markets, Fast-Paced Environment

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives to work with a Property Management Company based in Greece. This position is perfect for individuals who enjoy working in a vibrant environment and are passionate about delivering exceptional service. As a vital member of the team, you will support clients in Dutch, assisting them with all inquiries related to property management and rental services. Key Responsibilities Handle customer inquiries regarding property management services, rental agreements, and property listings via phone, email, and chat in Dutch. Provide comprehensive information about available properties and assist clients with the leasing process. Support customers with any issues related to their rentals and coordinate with maintenance teams as needed. Resolve customer complaints promptly to ensure a high level of satisfaction. Keep detailed records of customer interactions and document outcomes in the CRM system. Work closely with property management and other departments to improve service delivery. Stay informed about local property markets to provide up-to-date information to clients. Fluency in Dutch (both written and spoken) is essential; knowledge of English is highly desirable. Experience in customer service, preferably in property management or real estate. Strong communication skills and a personable approach to client interactions. Excellent problem-solving abilities and customer focus. Ability to manage multiple inquiries effectively in a fast-paced environment. Familiarity with customer relationship management (CRM) software is a plus. Willingness to relocate to Greece and work flexible hours, including weekends if necessary. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Handle customer inquiries regarding property management services and assist clients with the leasing process. Resolve customer complaints and keep detailed records of interactions.