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Dutch Speaking Customer Service for Tech Company in Greece at Mercier Consultancy MD

, , Spain -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Dutch, Proficiency In English, Customer Service, Communication Skills, Interpersonal Skills, Problem-Solving, Proactive Approach, Passion For Technology, Customer Service Software, CRM Applications

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating tech-related inquiries and ensure they have a seamless experience while communicating in Dutch. Key Responsibilities Manage customer inquiries regarding tech products, services, and troubleshooting via phone, email, and chat in Dutch. Provide support for product setup, usage, and ongoing maintenance. Educate customers about features, updates, and best practices for optimizing their tech experience. Resolve customer issues and complaints efficiently and professionally. Document all customer interactions accurately in the CRM system. Collaborate with technical teams to provide comprehensive solutions to customer problems. Stay informed on the latest tech industry developments and product offerings to assist customers effectively. Fluency in Dutch (both written and spoken) is essential; proficiency in English is advantageous. Previous experience in customer service, especially within the tech industry, is preferred. Strong communication and interpersonal skills with a focus on customer satisfaction. Excellent problem-solving abilities and a proactive approach to customer inquiries. A passion for technology and the ability to explain complex concepts simply. Proficient in using customer service software and CRM applications. Willingness to work flexible hours, including evenings and weekends, if required. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Manage customer inquiries regarding tech products and services while providing support for product setup and troubleshooting. Collaborate with technical teams to resolve customer issues and document interactions accurately.