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Dutch Speaking Customer Service for Tech Company in Greece - Remote In Gree at Mercier Consultancy MD

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Dutch, Proficiency In English, Customer Service, Technical Support, Problem-Solving, Communication Skills, Interpersonal Skills, Tech-Savvy, CRM Software, Computer Applications

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to offer a unique opportunity for Dutch Speaking Customer Service Representatives for a leading tech company based in Greece. This is a fully remote position for candidates residing in Greece. If you're tech-savvy and have a passion for providing outstanding customer service, we invite you to join our team and help customers navigate their inquiries while supporting their technology needs. Key Responsibilities Respond to customer inquiries about tech products and services via phone, email, and chat in Dutch. Assist customers with troubleshooting technical issues and guide them on effective use of products. Provide information on product features, updates, and technical specifications. Document all customer interactions accurately in the CRM system to ensure seamless service. Collaborate with technical and sales teams to resolve issues and improve customer satisfaction. Stay informed on the latest trends and updates in technology to provide relevant assistance to customers. Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus. Previous experience in customer service, particularly in the tech sector, is preferred. Excellent communication and interpersonal skills with a proactive approach. Strong problem-solving abilities with a customer-centric focus. Comfortable with technology and able to learn new systems quickly. Experience with CRM software and general computer applications is desirable. Must reside in Greece and be available to work flexible hours as necessary. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Respond to customer inquiries about tech products and services via phone, email, and chat in Dutch. Assist customers with troubleshooting technical issues and guide them on effective use of products.