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Dutch Speaking Customer Service Representative At MCP - Lisbon at Mercier Consultancy MD
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Fluency In Dutch, Excellent Communication Skills, Passion For Helping Others, Team Collaboration, Customer Service Experience, Digital Tools Proficiency

Industry

Business Consulting and Services

Description
About the Role: Join our vibrant team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative in beautiful Lisbon! This is your chance to be part of a dynamic and supportive environment where your skills will be valued and your voice heard. As a Customer Service Representative, you will provide exceptional support to our Dutch-speaking clients, ensuring a seamless experience and building lasting relationships. Your contributions will be integral to our mission of delivering outstanding service. Your Responsibilities: Engage with Dutch-speaking customers via phone, email, and chat to address inquiries and resolve issues professionally. Provide accurate information and support to ensure customer satisfaction. Collaborate with the team to implement best practices and enhance service delivery. Record and manage customer interactions in our systems accurately. Participate in training sessions to continually improve your knowledge and skills. What We’re Looking For: Fluency in Dutch (both written and spoken) is essential. Excellent communication skills and a passion for helping others. Ability to work effectively in a team and maintain a positive attitude. Previous customer service experience is a plus, but a willingness to learn is the most important. Comfortable using digital tools and technology in your work. Competitive Monthly Salary Fully Paid Relocation Package Monthly Performance Bonus 2 Extra Salaries Per Year Health Insurance And Much More...
Responsibilities
Engage with Dutch-speaking customers via phone, email, and chat to address inquiries and resolve issues. Provide accurate information and support to ensure customer satisfaction.