Dutch Speaking Customer Support for Mobile Banking Services Department Gree at Patrique Mercier Recruitment

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, Customer Support, Mobile Banking Services, Technology Interest, Banking Services Interest, Communication Skills, Interpersonal Skills, Proactive Team Player, Customer-Focused Mentality, Problem-Solving Skills, Attention To Detail, Relocation Willingness

Industry

Staffing and Recruiting

Description

🏦 Exciting Career Opportunity! Patrique Mercier Recruitment ES is looking for a Dutch Speaking Customer Support representative for the Mobile Banking Services Department in Greece! If you are fluent in Dutch and have a passion for technology and finance, this is the perfect role for you. In this important position, you will provide support to Dutch-speaking customers using our mobile banking services, assisting them with their inquiries and ensuring they have a seamless experience. Be part of a modern banking landscape while enjoying the vibrant culture and lifestyle of Greece. If you’re ready to elevate your career in the banking sector, we want to hear from you! Your Responsibilities Deliver exceptional customer support to Dutch-speaking clients through various communication channels, including phone, email, and chat. Assist customers with inquiries about our mobile banking services, providing information and resolving issues efficiently. Maintain accurate records of customer interactions in our CRM system. Collaborate with team members to achieve service level goals and enhance overall customer satisfaction. Participate in ongoing training to stay updated on mobile banking trends and product features. Fluency in Dutch (written and spoken) is essential. A strong interest in technology and banking services. Previous experience in customer support or in the banking/financial industry is a plus but not mandatory. Exceptional communication and interpersonal skills. A proactive team player with a customer-focused mentality. Strong problem-solving skills and attention to detail. Willingness to embrace a new environment and relocate to Greece if necessary. Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Free Greek lessons And More...

Responsibilities

The representative will deliver exceptional customer support to Dutch-speaking clients via phone, email, and chat regarding mobile banking services, assisting with inquiries and resolving issues efficiently. Responsibilities also include maintaining accurate CRM records and collaborating with the team to meet service goals.