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Dutch Speaking Customer Support - Paid Relocation to Sofia at Mercier Consultancy MD
, , Italy -
Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Fluency In Dutch, Customer Support, Communication Skills, Problem-Solving Skills, CRM Systems, Customer Support Software

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support Representative, complete with paid relocation to Sofia, Bulgaria. This role is essential in maintaining our high standards of customer service and providing outstanding support to our Dutch-speaking clientele. Join our diverse and dynamic team, and make a significant impact on customer satisfaction! Key Responsibilities Offer exceptional customer support to Dutch-speaking clients via phone, email, and chat. Respond to inquiries regarding products and services with accuracy and professionalism. Efficiently resolve customer issues and complaints to ensure maximum satisfaction. Document each customer interaction thoroughly for quality assurance. Collaborate with internal teams to provide effective solutions and enhance service delivery. Stay updated on our products, services, and industry trends to provide knowledgeable assistance. Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus. Proven experience in customer support or service roles is preferred. Excellent communication skills with a focus on building positive customer relationships. Strong problem-solving skills and a proactive approach to customer service. Experience with CRM systems and customer support software is beneficial. Ability to work both independently and collaboratively in a team setting. Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural environment. Competitive Monthly Salary Fully Paid Relocation Package Fully Paid Training Health Insurance Welcome bonus Performance bonus And Much More...
Responsibilities
Offer exceptional customer support to Dutch-speaking clients via phone, email, and chat. Efficiently resolve customer issues and complaints to ensure maximum satisfaction.