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Dutch-Speaking Customer Support Representative – With Relocation to Greece at Foundation

Zwolle, Overijssel, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch, English, Communication, Problem-Solving, Customer Satisfaction, Case Tracking, Team Player, Multitasking, Tech Savviness, Empathy

Industry

Staffing and Recruiting

Description

Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type: Full-time What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring: Fluency in Dutch Very good communication skills in English B2 level Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer: Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you) Competitive gross monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200% Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses

Responsibilities

The representative will communicate with customers across phone, chat, and email channels, ensuring cases are tracked and closed efficiently while maintaining high customer satisfaction for a major brand. They must also build strong professional relationships with partners and consistently work towards achieving both client and internal performance targets.