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Dutch Speaking Customer Support Specialist - Work In Bulgaria - Paid Reloca at Mercier Consultancy Group

, , Germany -

Full Time

Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

1500.0

Posted On

24 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, English Proficiency, Customer Support, Problem Solving, Multitasking, CRM Tools, Computer Literacy, Interpersonal Communication

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Customer Support Specialist to join our team in Bulgaria, with paid relocation support. This is an excellent opportunity for Dutch speakers who want to advance their customer service careers while working in a vibrant international environment. As a member of our team, you will provide exceptional support to Dutch-speaking clients, ensuring their satisfaction and loyalty. Key Responsibilities Deliver high-quality customer support to Dutch-speaking clients via multiple channels such as phone, email, and live chat. Handle customer inquiries, troubleshoot issues, and provide timely solutions. Maintain detailed and accurate records of customer interactions for future follow-up. Work closely with internal teams to resolve complex problems and improve service delivery. Stay informed about products, services, and policies to provide accurate information to clients. Participate actively in training sessions to enhance your skills and knowledge. Fluency in Dutch (both spoken and written) is essential; proficiency in English is a strong advantage. Previous experience in customer support or a related field is preferred. Excellent communication and interpersonal skills. Strong problem-solving and multitasking abilities. Familiarity with CRM tools and general computer literacy. Ability to work independently and as part of a team. Willingness to relocate to Bulgaria with relocation expenses covered by the company. Competitive Monthly Salary Fully Paid Relocation Package Monthly Performance Bonus 1500 Euro Signing Bonus Fully Paid Training Health Insurance And Much More...

Responsibilities

Provide high-quality support to Dutch-speaking clients via phone, email, and live chat. Troubleshoot issues, maintain accurate interaction records, and collaborate with internal teams to improve service delivery.