Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Dutch Speaking Technical Online Support - Work in Sofia at Mercier Consultancy MD

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

0.0

Posted On

30 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Customer Service, Problem-Solving, Communication, Analytical Skills, CRM Systems, Team Collaboration, Troubleshooting, Technical Issues, Dutch Language, English Language

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Technical Online Support Specialist in Sofia, Bulgaria. This role is ideal for individuals who are tech-savvy and enjoy providing exceptional customer service. You will be responsible for assisting Dutch-speaking clients with various technical issues related to our services, ensuring a smooth and satisfying user experience. Key Responsibilities Provide top-notch technical support to Dutch-speaking customers. Diagnose and resolve technical issues efficiently while ensuring clear communication with clients. Guide customers through troubleshooting steps and provide optimal solutions to their inquiries. Maintain detailed documentation of customer interactions and issues in the CRM system. Collaborate with internal teams to address complex technical challenges and improve service delivery. Stay informed about products, service updates, and best practices in technical support. Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus. Experience in technical support or a customer service role is preferred. Strong analytical and problem-solving skills with a capability to simplify technical concepts. Excellent interpersonal and communication skills, with a focus on customer satisfaction. Familiarity with CRM systems and technical support tools is an advantage. Ability to work effectively in a fast-paced environment and manage multiple tasks. A team player who thrives in a collaborative atmosphere. Competitive Monthly Salary Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance And Much More...

Responsibilities

Provide technical support to Dutch-speaking customers and resolve their technical issues. Collaborate with internal teams to improve service delivery and maintain documentation of customer interactions.