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Dutch Speaking Technical Support for Proximus - Paid Relocation to Sofia at Mercier Consultancy MD
Riga, , Latvia -
Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Fluency In Dutch, Proficiency In English, Analytical Skills, Troubleshooting Skills, Technical Mindset, Communication Skills, Customer Support Software, Ticketing Systems

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is pleased to announce an exciting opportunity for a Dutch Speaking Technical Support Representative, with paid relocation to the beautiful city of Sofia, Bulgaria. This role is perfect for individuals who possess strong technical skills and a passion for solving problems while assisting Dutch-speaking customers with their technical inquiries. Join our dedicated team and help us provide exceptional support and solutions to our valued clients. Key Responsibilities Provide first-class technical support to Dutch-speaking clients via phone, email, and chat. Diagnose and resolve technical issues related to products and services efficiently. Guide customers through problem-solving steps in a clear and understandable manner. Document technical issues and customer interactions accurately in our CRM system. Collaborate with product development and technical teams to escalate and resolve complex issues. Keep up-to-date with the latest product knowledge, software updates, and industry trends to enhance support quality. Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus. Strong analytical and troubleshooting skills with a technical mindset. Excellent communication skills, with the ability to convey technical information to non-technical individuals. Familiarity with customer support software and ticketing systems is an advantage. Ability to work both independently and collaboratively in a fast-paced environment. A willingness to relocate to Sofia, Bulgaria, and adapt to a new culture. Competitive Monthly Salary Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance And Much More...
Responsibilities
Provide first-class technical support to Dutch-speaking clients via phone, email, and chat. Diagnose and resolve technical issues related to products and services efficiently.