Dutch Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

Patras, Peloponnese, Western Greece and the Ionian, Greece -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, English Proficiency, Customer Support, Problem Solving, Travel Planning, Multichannel Communication, Active Listening, Emotional Intelligence, Time Management, Data Entry

Industry

Business Consulting and Services

Description

Location Restriction: Based strictly within Greece's borders (No international remote allowed) Important Application Condition: This vacancy is reserved solely for specialists who already live in Greece or are moving there on their own. We are unable to review applications from candidates staying abroad who will not be setting up a physical working residence inside Greece. Role Introduction & Mission Our team is seeking organized, service-oriented professionals to step into the role of brand representatives for an iconic household name in the online travel industry. This high-profile role offers the distinct benefit of a fully virtual career path from any city or region across Greece, combined with the security of backing an international market leader. In this position, your daily impact reaches well past basic customer care. You will be an essential piece of the travel planning lifecycle, untangling complex booking logistics to ensure an elite, stress-free journey for international travelers. As a core point of contact, you will bridge the gap between technical operations and client satisfaction. Core Duties & Everyday Operations As a Virtual Travel Itinerary Consultant, your day-to-day workflow will center on: Multichannel Support: Managing incoming inquiries through live chat, email, and phone calls while maintaining a polished, articulate delivery in both Dutch and English. Strategic Problem Solving: Unraveling complex reservation errors and billing discrepancies by blending analytical reasoning with authentic empathy. Industry Knowledge: Keeping up to date on global travel rules and corporate platforms to provide highly dependable, accurate advice. Meticulous Record Keeping: Inputting thorough records into internal software databases to maintain a continuous, high-quality service trail for every traveler. Operational Excellence: Achieving demanding service-level targets while working in unison with a diverse, international group to maintain top-tier support. Experience Requirements & Key Attributes We are hunting for self-directed, structured professionals who can work efficiently in a virtual corporate workspace with minimal direct oversight. Language Benchmarks: Native or near-native mastery of Dutch (C2 standard), paired with a solid, professional command of English (B2 level minimum) for internal corporate alignment. Remote Setup: Direct eligibility to work legally in Greece, along with a quiet, dedicated home office space connected to high-speed internet. Composure: Strong active listening skills and the emotional intelligence needed to stay calm, collected, and polite during client escalations. Virtual Discipline: Excellent self-motivation to navigate independent workflows across a rotating shift schedule. Compensation Package & Remote Benefits We offer an industry-leading rewards package structured to focus on your personal well-being and clear professional growth: Base Income: A highly competitive salary layout customized for top-tier bilingual professionals living in Greece, complete with standard annual bonus distributions. Monthly Incentives: Performance-linked financial rewards given to specialists who systematically beat their monthly targets. Medical Protection: Comprehensive private health and life insurance plans active starting on your absolute first day on the job. Provided Work Equipment: A complete, premium corporate technology kit—including a high-specification laptop and necessary tools—mailed directly to your door. Internal Promotion: Transparent advancement paths into team leadership positions or alternative technical divisions within our global network. Relocation Support (For Inbound Expats) For professionals moving to Greece from another country to step into this position, we offer a comprehensive, stress-free onboarding framework: Travel Sponsorship: Full financial coverage for your initial flight itinerary to Greece. Transitional Housing: 30 days of free, premium temporary lodging to give you a comfortable base while adjusting to local life. Bureaucratic Support: Hands-on assistance from an HR specialist to guide you through local admin setup, including getting your Greek tax ID (AFM) and local social security setup (AMKA). How to Apply Ready to take the next step and build a remote career from beautiful Greece? Click "Apply Now" to upload your English resume and start the online evaluation process!

Responsibilities

Act as a brand representative managing travel itineraries and resolving complex booking and billing issues via chat, email, and phone. Ensure high-quality service delivery by maintaining accurate records and meeting service-level targets.