Dutch Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, English Fluency, Customer Service, Problem Solving, Travel Coordination, Active Listening, Data Entry, Multichannel Communication, Time Management, Conflict Resolution

Industry

Business Consulting and Services

Description

Geographic Limitation: Must be physically located within Greece only (No external remote work permitted) Mandatory Residency Check: This position is exclusively open to candidates who currently reside in Greece or are relocating there entirely on their own. Applications from individuals living outside of Greece who do not intend to base themselves within the country's borders will not be processed. Job Purpose & Project Mission We are looking for organized, dedicated specialists to represent the brand of a prominent global leader in online holiday bookings. This premium opportunity gives you the freedom of a fully remote career from any residential address in Greece while serving as an essential brand ambassador. In this role, you will step beyond traditional customer service to function as a high-touch travel coordinator. You will help safeguard our international reputation by ensuring global travelers enjoy seamless, well-coordinated trips. As a primary point of contact, you will bridge the gap between complex trip logistics and customer satisfaction. Daily Responsibilities & Operational Workflow As a Virtual Travel Strategist, your everyday tasks will focus on: Multichannel Communication: Managing incoming inquiries simultaneously across phone networks, emails, and live chat using polished fluency in both Dutch and English. Analytical Problem Solving: Untangling complex booking issues and financial queries using a balance of speed and authentic empathy. Advisory Guidance: Acting as an expert on international travel rules and digital platforms to deliver dependable, specialized advice to users. Data Integrity: Recording precise details within internal databases to keep an immaculate, continuous service history for every client. Performance Targets: Meeting and exceeding international service benchmarks while collaborating with a top-tier virtual team to optimize overall results. Candidate Profile: Requirements & Qualifications We are hunting for sharp, self-motivated professionals who have the communication skills and personal drive needed to thrive in a fast-paced, remote-first workplace. Language Talents: Native or near-native fluency in Dutch (C2 level), alongside a strong professional command of English (minimum B2 level) for internal company tracking. Work Setup: Full legal authorization to work in Greece, paired with a quiet home workspace featuring a secure, high-speed internet connection. Interpersonal Skills: Advanced active listening abilities and the professional composure required to calmly handle high-stress client situations. Self-Discipline: High personal accountability to independently manage complex tasks across a rotating shift schedule in a virtual environment. Compensation Package & Remote Perks We offer a comprehensive rewards program built to support your well-being and encourage long-term career growth: Competitive Income: An attractive base salary model scaled specifically to reward top-tier bilingual professionals in the Greek job market. Performance Bonuses: Monthly cash incentives designed to reward consultants who consistently beat operational performance targets. Immediate Coverage: Full private health and life insurance policies active starting from your very first day on the payroll. Provided Hardware: A premium corporate technology suite—including a high-performance laptop and all necessary peripherals—shipped directly to your front door. Career Development: Transparent internal promotion tracks with opportunities to transfer into various business sectors across our global network. Relocation Assistance (For International Applicants) If you choose to move to Greece from another country specifically for this role, we offer a comprehensive package to make your transition smooth and stress-free: Flight Reimbursement: Full financial coverage for your initial plane ticket to Greece. Temporary Housing: 30 days of free, high-quality temporary accommodation to give you time to find a permanent home. Bureaucracy Support: Direct, individual assistance to navigate local paperwork, including getting your Greek tax number (AFM) and social security registration (AMKA). How to Apply Ready to kickstart your remote career with a global titan in the travel industry? Click "Apply Now" to submit your current resume in English and start our virtual screening process!

Responsibilities

Act as a high-touch travel coordinator managing multichannel inquiries via phone, email, and chat to resolve booking and financial issues. Ensure global travelers have seamless trips by providing expert advice on international travel rules and maintaining precise client records.