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Dutch Travel Agent in Greece at apply2day

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, English Fluency, Customer Service, Problem Solving, Communication, Multitasking, CRM Systems, Reservation Management

Industry

Human Resources

Description

Our client, a global leader in customer experience solutions, is partnering with one of the world's largest online travel platforms. We are looking for a Dutch Speaking Travel Agent to join their team in Athens, either on-site or remotely. In this role, you'll support travelers and accommodation partners worldwide, ensuring smooth booking experiences and excellent service. Key Responsibilities Handle incoming customer and partner queries via phone, email, and chat in both Dutch and English Assist with reservations, cancellations, modifications, and general travel-related issues Provide guidance on platform tools, policies, and procedures Log all interactions in the CRM system, ensuring accuracy and follow-up Identify issues, resolve them quickly, and escalate when necessary Maintain professionalism and empathy, particularly in stressful situations Consistently meet service quality and customer satisfaction goals Fluency in Dutch and English (verbal and written) Strong computer and multitasking skills Excellent problem-solving and communication abilities Will be considered a great asset if you have: Previous customer service, travel, or hospitality experience Competitive Salary 50€ Meal Voucher Monthly Performance Bonus Private Life and Health Insurance 25 days of Annual Leave Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation

Responsibilities

Handle customer and partner queries via phone, email, and chat regarding travel bookings and modifications. Ensure high service quality by resolving issues quickly and logging all interactions in the CRM system.