Duty Engineer at Accor

, Kiên Giang Province, Vietnam -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HVAC, Plumbing, Electrical Systems, Mechanical Systems, Preventive Maintenance, Problem-Solving, Troubleshooting, Communication Skills, Interpersonal Skills, Customer-Focused, Computerised Maintenance Management Systems, Building Codes, Safety Regulations, Physical Fitness, Team Collaboration, Adaptability

Industry

Hospitality

Description

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking a detail-oriented and efficient Duty Engineer to join our team in Phu Quoc, Vietnam. As a Duty Engineer, you will play a crucial role in ensuring the smooth operation and maintenance of all hotel systems and equipment, contributing to an exceptional guest experience in our tropical paradise. Conduct routine inspections and perform preventive maintenance on HVAC, plumbing, electrical, and mechanical systems Respond promptly and professionally to guest and staff maintenance requests, resolving issues efficiently Ensure all hotel premises, including guest rooms, public areas, and back-of-house spaces, are in excellent working order Maintain accurate records of maintenance activities, repairs, and equipment performance using computerised maintenance management systems Support the implementation of the preventive maintenance schedule and energy conservation initiatives Respond swiftly to emergencies such as power failures, equipment breakdowns, and safety hazards Coordinate with contractors and vendors for specialised repairs and servicing Ensure compliance with local health, safety, and environmental standards and policies Assist in supervising maintenance staff or technicians during shifts, as required Participate in shift rotations, including nights, weekends, and public holidays Collaborate with other departments to maintain a high standard of service and comfort for our guests Qualifications Diploma or certification in Mechanical/Electrical Engineering or a related technical field Minimum of 2–3 years of experience in a similar role, preferably in a large scale luxury hotel, resort or hospitality environment Pre-opening experience is beneficial Comprehensive knowledge of building systems, including electrical, HVAC, plumbing, and fire safety Proficiency in reading and interpreting technical drawings and manuals Strong problem-solving and troubleshooting skills with a keen eye for detail Excellent communication and interpersonal skills, with a customer-focused approach Willingness to work in shifts and respond to emergency situations with resilience and flexibility Proficiency in using computerised maintenance management systems (CMMS) Thorough understanding of local building codes and safety regulations in Vietnam Physical fitness to perform manual tasks and work in various conditions Ability to thrive in a collaborative team environment Adaptability to work in a tropical climate and island setting (Phu Quoc) Additional Information What awaits you... The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.

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Responsibilities

The Duty Engineer is responsible for ensuring the smooth operation and maintenance of all hotel systems and equipment. This includes conducting routine inspections, responding to maintenance requests, and ensuring compliance with safety standards.