Company Description
Are you looking for an internship and do you love it when no day is the same? Then this could be the perfect internship for you!
Mercure Amsterdam City has 368 rooms, 14 meeting rooms, 2 restaurants, a spacious terrace and a beautiful bar. We serve breakfast, lunch, dinner and room service, and many drinks in our bar!
Job Description
During this educational Duty Management internship, you will become familiar with all aspects of the hotel industry. The words ‘enthusiastic’ and ‘hospitable’ describe you perfectly. As a Duty Manager intern, you are part of the entire team, handling complaints and serving as an important link between the guest and the departments. At the end of your shift, you are responsible for sending a report that outlines the key matters for the management team. Every day, you are the point of contact for our guests, staff, and management, providing optimal service by performing Guest Relations tasks.
You know exactly what’s happening in the hotel and ensure that guest expectations are exceeded time and again. With your attentive ear and ability to respond quickly to unexpected situations, you can anticipate the needs of the guest. In short, an internship where you will learn a lot, take on responsibility, and have the opportunity to show leadership!

Qualifications

• You are currently following a Vocational Education Program in Hospitality related studies and are looking for a practical internship;
• You are available for a minimum of 20 weeks, including weekdays and weekends;
• You are fluent in English and preferably also Dutch.

Additional Information

Please refer the Job description for details