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Duty Manager at Accor
Pathum Thani Town Municipality, , Thailand -
Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Front Office Operations, Team Leadership, Staff Training, Conflict Resolution, Customer Service, Crisis Management, Safety Compliance, Security Procedures, Operational Coordination, English Proficiency

Industry

Hospitality

Description
Company Description Situated in the bustling, up-and-coming neighborhood in Northern Bangkok, Novotel Bangkok Future Park Rangsit is the perfect place for business or family travellers to work, play or just relax. Novotel Bangkok Future Park Rangsit is the perfect place to ‘Take Time’ to escape and relax or explore the region. With the nearby expressways and SRT red line service, you can reach industrial parks in Pathum Thani, the ancient city of Ayutthaya, and the Don Mueang International Airport (12 km away) with ease. Stay at Novotel Bangkok Future Park Rangsit and experience a city haven full of freedom and convenience. Job Description •Oversee and manage Front Office operations to ensure service excellence, while effectively handling guest needs, issues, and complaints. •Lead, train, and supervise team members to maintain high performance, professionalism, and service standards. •Coordinate with all hotel departments and keep management informed of operational matters and guest-related issues. •Ensure compliance with safety, security, and hotel policies, and take charge of emergency and crisis situations effectively. Qualifications •Diploma in Tourism / Hospitality Management. •Minimum 2 years of relevant experience in a similar capacity. •Excellent reading, writing and oral proficiency in English language. •Ability to speak other languages and basic understanding of local languages will be an advantage. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
Oversee and manage Front Office operations to ensure service excellence while handling guest needs and complaints. Lead, train, and supervise team members while coordinating with other hotel departments to maintain operational standards.