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Duty Manager at Accor

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

0.0

Posted On

09 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Supervision, Guest Relations, Front Office Operations, Night Audit, Revenue Control, Emergency Management, Training and Development, Communication Skills, Hotel Service Standards, Loss Control

Industry

Hospitality

Description

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Conduct daily briefings, Trainings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies. Conduct Night Audit Process for hotel. Provide department orientation and training of the hotel service standards, procedures and programs Maintain complete knowledge of all food & beverage services, outlets and hotel services/features Qualifications Bachelor's degree or Diploma in Hotel Management, Hospitality Management, Business Administration 4–5 years of experience in hotel operations, preferably in Front Office. Excellent communication and guest relations skills. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Manage daily front desk operations, staff supervision, and the delivery of high-quality guest services. Oversee hotel emergencies, night audit processes, and ensure compliance with safety and security policies.