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Duty Manager at Accor
Udaipur, Rajasthan, India -
Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

0.0

Posted On

16 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hotel Operations, Guest Service, Leadership, Communication, Problem-Solving, Complaint Handling, Emergency Management, Departmental Coordination, Operational Reporting, Staff Supervision

Industry

Hospitality

Description
Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description The Duty Manager is responsible for overseeing daily hotel operations during assigned shifts, ensuring smooth functioning of all departments and delivering excellent guest service. The role includes handling guest complaints, supervising Heartists, maintaining hotel standards, resolving operational issues, and ensuring compliance with safety and hospitality policies. Key Responsibilities: Supervise hotel operations during shifts Ensure high guest satisfaction and service standards Handle guest concerns and emergency situations Coordinate with Housekeeping, F&B, and other departments Prepare shift reports and maintain operational records Support and guide Heartist to ensure efficient operations Qualifications Degree/Diploma in Hospitality Management preferred 3–5 years of hotel operations experience Strong leadership, communication, and problem-solving skills Flexibility to work shifts, weekends, and holidays Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
Oversee daily hotel operations during assigned shifts to ensure smooth functioning across all departments. Focus on delivering excellent guest service, resolving complaints, and maintaining high hospitality standards.