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Duty Manager at Accor
Manila, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Front Desk Management, Customer Service, Safety Procedures, Emergency Management, Staff Supervision, Training, Quality Control, Revenue Management

Industry

Hospitality

Description
Company Description Join a hotel that is a member of the Accor, network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartists, and let your heart guide you in this world where life beats faster. Job Description Responsible for the supervisions of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum levels of service and care at all times. Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage Hotel emergencies. Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests expectation/VOG target. Provide department orientation and training of the hotel service standards procedures and programs. Perform other reasonable duties assigned by the Management of the Hotel.

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Responsibilities
Responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive optimum levels of service. Manage and supervise all tasks of staff to ensure the highest quality service is delivered and department standards are met.