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Duty Manager at Accor

Kuta, Bali, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Management, Sales, Hospitality, Computer Literacy, Hygiene Standards, Safety Standards, Guest Satisfaction, Front Office Management, Efficiency, Revenue Generation, Communication, Problem Solving, Organizational Skills, Motivation, Leadership

Industry

Hospitality

Description

Company Description Pullman Bali Legian Beach is a beach front resort in a urban chic style, located between the exciting Kuta and Legian Beach, only 20 minutes drive from Ngurah Rai International Airport. The hotel offers 378 beautiful, spacious rooms & suites. While for business purpose, ballroom and meeting rooms are available for conference up to 350 guests. Job Description • Behaves and acts in an exemplary fashion, embodying the brand mindset • Ensures that guests' stay at the hotel runs smoothly, helping to provide guest satisfaction at all times thanks to his/her thorough knowledge of the hotel • Ensures the respect of procedures and hygiene and safety standards • Manages and motivates front office teams in line with the brand's recommended behavioural guidelines, in order to provide personalised high quality guest services • Manages headcount and organisation for optimum efficiency in compliance with legislation • Helps the department meet its targets • Helps increase hotel revenue through his/her sales efforts Qualifications • Vocational diploma of Hospitality • Significant experience in a customer-service position or 2 years experience at the same position in 5 stars International Hotel chain • Experience in team management • Computer literate • Languages: fluent in the national language, English and a third language

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Responsibilities

The Duty Manager ensures that guests' stays run smoothly and provides high-quality guest services. They manage front office teams and help increase hotel revenue through sales efforts.