Full job description

My client is looking for a looking for a Duty Manager to take a step into management with an opportunity to take responsibility for front of house and lead on customer service. The role offers a mix of leadership, daily variety, and impact on customer satisfaction. The successful candidate would lead, guide, and support a team of front-of-house staff, in line with the companies customer journey.

We need a Duty Manager who will…

• Have experience in a supervisory role
• Be able to lead and motivate a diverse team fully embracing our company values
• Be focused on high customer service standards
• Have excellent verbal, written and IT communication skills
• Create an environment where colleagues can achieve their full potential
• Have to manage cost control and drive income in all areas of the business
• Demonstrate exceptional time management and deadline compliance National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting

What can we do for you? Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.