Duties:
- Oversee the daily operations of the hotel, ensuring smooth and efficient functioning.
- Supervise and train staff members, providing guidance and support as needed.
- Maintain a high standard of guest services, ensuring customer satisfaction and resolving any issues that may arise.
- Coordinate with various departments, such as housekeeping, maintenance, and food and beverage, to ensure seamless operations.
- Assist with human resources duties, including hiring, training, and scheduling staff.
- Monitor and manage inventory levels to ensure adequate supplies are available.
- Handle guest complaints or concerns in a professional and timely manner.
- Implement and enforce hotel policies and procedures to maintain a safe and secure environment for guests and employees.
Requirements:
- Previous experience in a supervisory role within the hospitality industry is preferred.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication skills, both verbal and written.
- Multilingual or bilingual skills are a plus.
- Knowledge of hotel operations and guest services.
- Ability to handle difficult situations with professionalism and tact.
- Strong organizational and time management skills.
We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. If you are a dedicated professional with a passion for hospitality and leadership, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Job Types: Full-time, Permanent

Benefits:

• Company pension

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Overtime
• Weekend availability

Application question(s):

• Do you live 45 minutes or less away from London Heathrow Airport?
• Are you proficient in professional Arabic, including speaking, reading, and writing, and can you effectively communicate in a business setting?

Work authorisation:

• United Kingdom (required)

Work Location: In person
Expected start date: 16/03/202

Please refer the Job description for details