Experience:

• Hospitality: 2 years (preferred)
• Supervising/Management: 2 years (preferred

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Primary Responsibilities:

• Assist the Manager with the day to day management of The Arc Cinema, Navan.
• Open and close the building in accordance with company policies and procedures.
• Assist the manager in implementing HACCP procedures and ensuring documentation and recording sheets are maintained.
• Lead, coach and mentor staff to ensure achievement of commercial KPIs as set by the Manager (note the oversight of these KPI’s will be the responsibility of the successful candidate) .
• Lead by example by working with staff across all areas of the facility including selling, cleaning, ushering etc.
• Follow cash policies and procedures as set out by the company at all times
• Foster a culture that provides customers with an excellent leisure experience in a friendly and relaxed environment.
• Implement standard company wide operating procedures, and supervise staff to ensure adherence to these.
• Gather feedback from patrons to inform management and lead to constant improvement of the customer offer.
• Deal with any customer issues or complaints which arise during their shift.
• Contribute to decision making around the customer offer pricing and promotions; marketing activities.
• Assist with the management of stock levels to ensure maximum availability and minimum waste.
• Maintain the highest standards of presentation and cleanliness at all times.

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Duty Managers are expected to work across all areas of the business including:

• Cinema.
• Bowling.
• Arcade.
• Laser Tag.

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Most importantly – the successful candidate will embody a positive attitude adding to an excellent customer experience for everybody who visits The Arc Arena, Navan.
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The Right Person:

• An enthusiastic, people person with an outgoing personality.
• A multi-tasker who thrives in an active and busy environment, whilst still maintaining the discipline to carry out routine tasks satisfactorily.
• Attention to detail, most particularly around presentation and customer care.
• Organised and capable of completing administrative work promptly
• Competent with Microsoft Office including Word & Excel and previous experience with a hospitality operating system.
• Ability to work on their own initiative but also follow direction and instruction from the Manager

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Given the nature of the cinema industry, applicants must be available to work five days over seven including evenings and weekends.
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Some weekly shifts will require you to work up to midnight and therefore at this time only applicants aged 18 years or older will be considered.
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Job Type: Full-time
Pay: From €31,500.00 per year

Experience:

• Hospitality: 2 years (preferred)
• Supervising/Management: 2 years (preferred)

Work Location: In perso