About the role

Join Our Team as a Full-Time Duty Manager!

Are you a strong leader with a passion for delivering exceptional customer experiences and driving club success through creative promotions? We’re looking for a dynamic full-time Duty Manager to join our dedicated team and help shape the future of the club.

As Duty Manager, you will take charge of daily operations, lead and motivate staff across all departments, and ensure our members and guests enjoy a safe, welcoming, and vibrant atmosphere. You’ll also play a key role in coordinating and promoting in-house events, gaming and entertainment promotions, and community initiatives that keep our members engaged and excited.

Key Responsibilities:

• Oversee daily club operations and ensure compliance with all policies and regulations.

• Lead, mentor, and support team members to deliver high quality customer service.

• Use your natural personality and public speaking skills to conduct exciting promotions to boost engagement.

• Manage cash handling, security, and venue presentation standards.

• Attention to detail in rostering, timesheet approval and correction.

• Collaborate with senior management on continuous improvement and business growth strategies.

What We’re Looking For:

• Proven leadership experience in hospitality or club management.

• Strong communication and team-building skills.

• A flair for promotions, marketing, and member engagement.

• RSA and ARCG (or ability to obtain).

• Full 7-day availability including nights and weekends.

Why Join Us?

You’ll be part of a supportive team that values initiative, creativity, and professional growth. We offer a positive work environment, significantly above award salary, and opportunities to make your mark on an evolving, community-focused venue.

Ready to Lead the Way?

• Apply now and bring your leadership and promotions expertise to a role where you can truly make an impact.

About the role

Join Our Team as a Full-Time Duty Manager!

Are you a strong leader with a passion for delivering exceptional customer experiences and driving club success through creative promotions? We’re looking for a dynamic full-time Duty Manager to join our dedicated team and help shape the future of the club.

As Duty Manager, you will take charge of daily operations, lead and motivate staff across all departments, and ensure our members and guests enjoy a safe, welcoming, and vibrant atmosphere. You’ll also play a key role in coordinating and promoting in-house events, gaming and entertainment promotions, and community initiatives that keep our members engaged and excited.

Key Responsibilities:

• Oversee daily club operations and ensure compliance with all policies and regulations.

• Lead, mentor, and support team members to deliver high quality customer service.

• Use your natural personality and public speaking skills to conduct exciting promotions to boost engagement.

• Manage cash handling, security, and venue presentation standards.

• Attention to detail in rostering, timesheet approval and correction.

• Collaborate with senior management on continuous improvement and business growth strategies.

What We’re Looking For:

• Proven leadership experience in hospitality or club management.

• Strong communication and team-building skills.

• A flair for promotions, marketing, and member engagement.

• RSA and ARCG (or ability to obtain).

• Full 7-day availability including nights and weekends.

Why Join Us?

You’ll be part of a supportive team that values initiative, creativity, and professional growth. We offer a positive work environment, significantly above award salary, and opportunities to make your mark on an evolving, community-focused venue.

Ready to Lead the Way?

• Apply now and bring your leadership and promotions expertise to a role where you can truly make an impact.