• Competitive salary on offer!
• Relocation made easy – we provide temporary accommodation onsite.
• Grow your career with confidence in an expanding group.
  Step into a key leadership position as Duty Manager, where you’ll ensure every guest has an extraordinary experience. This role is more than just a job—it’s a unique opportunity to grow your hospitality career in a supportive, community-driven environment at Criterion Hotel.

MANDATORY QUALIFICATIONS:

• RMLV (Responsible Management of Licensed Venues): Required to ensure compliance with licensing regulations.
• Approved Manager’s License: Necessary for managing licensed areas and ensuring legal operation.
• RSA (Responsible Service of Alcohol): Essential for serving alcohol responsibly and adhering to legal requirements.
• RSG (Responsible Service of Gambling): Required to oversee gambling activities in a responsible manner.
• CLO (Customer Liaison Officer) Certification: Important for handling customer inquiries and complaints effectively, especially in a licensed venue.
  Note: If you do not currently hold all of the mandatory qualifications, you will be required to obtain them before commencing.

ABOUT US:

Located in the heart of Dalby, Criterion Hotel is a popular destination for both locals and travelers. Known for its warm hospitality, inviting atmosphere, and strong community connections, we pride ourselves on delivering exceptional service and creating memorable experiences. At Criterion Hotel, we foster a culture of passion, innovation, and teamwork.

• Lead with Impact: Oversee daily operations across our vibrant bar, bustling restaurant, and welcoming accommodation, ensuring every detail is perfect.
• Inspire Your Team: Motivate, mentor, and develop our passionate staff, fostering a culture of excellence and continuous improvement.
• Elevate Guest Experiences: Be the go-to person for our guests, handling inquiries, resolving issues, and making sure every visit is memorable.
• Drive Success: Manage staffing, scheduling, and inventory, while keeping an eye on budgets and ensuring we’re always operating efficiently.
• Champion Safety and Compliance: Ensure we meet all health, safety, and licensing regulations, keeping our team and guests safe.