Hotel Duty Manager

Duty Manager responsibilities include:

• Handling customer and employee satisfaction
• Overseeing operations, including maintenance, cleanliness and efficiency
• Ensuring that security and safety regulations are met

Job brief
Here at Derwent Manor Boutique Hotel we are looking for a Duty Manager to oversee service, daily management, and customer service.
Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organisational changes, issues and improvements.
Ultimately, you will ensure all operations flow smoothly and help us meet our company goals.

Responsibilities

• Work with management to assess and improve processes and policies
• Monitor and report on revenue and cash flow
• Uphold and enforce company policies
• Train new employees
• Address employee complaints or performance issues as needed
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the site

Requirements

• Work experience as a Duty Manager or similar management role
• Previous experience in the industry preferred
• Customer service experience
• Knowledge of cash management and bookkeeping procedures
• Team management skills
• Strong organisational skills
• Strong problem-solving skills
• Availability to work in shifts including weekend

Job Types: Full-time, Permanent
Pay: £14.00 per hour

Benefits:

• Discounted or free food
• Employee discount
• Gym membership
• On-site parking

Work Location: In perso

Duty Manager responsibilities include:

• Handling customer and employee satisfaction
• Overseeing operations, including maintenance, cleanliness and efficiency
• Ensuring that security and safety regulations are me

Responsibilities

• Work with management to assess and improve processes and policies
• Monitor and report on revenue and cash flow
• Uphold and enforce company policies
• Train new employees
• Address employee complaints or performance issues as needed
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the sit