Duty Manager / FoH Team Leader at Greene King

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Customer Service, Shift Coordination, Conflict Resolution, Bar Management, Attention To Detail, Adaptability, English Communication, Allergen Control, Staff Supervision

Industry

Food and Beverage Services

Description

Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of Heritage pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where travellers can rest and locals can enjoy one of our events or a catch up with friends over a drink. Job Description We're looking for a down-to-earth & friendly individual to join our small team on a full-time basis at The Crown Seven Dials, a drinks-only Great British Boozer. For this position, you must have at least 1 year of experience in a similar venue. Please share details of your availability and of your experience in your application (under the 'If there is any other information you would like to provide about your application, please do so here. e.g preferred pronouns' question). As a Team Leader, you’ll lead by example, making sure the team have everything they need, so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Qualifications As a Team Leader, you will… Provide customers with a heartfelt and memorable experience each and every time they visit. Deputise for the management team and resolve any issues that arise in their absence. Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork. Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. What you’ll bring… A great eye for detail, making sure every pint is poured to perfection. Be a role model to the team on giving great service and making sure every customer receives a warm welcome. An ability to think on your feet and adapt to whatever challenges arise during a busy shift. A positive can-do attitude and be a real team player. Sufficient spoken and written English to perform the role safely and understand allergen controls. If you join now and we like working with each other, we would offer you a spot in the next cohort of our Management Development Programme / Level 3 Hospitality Supervisor Apprenticeship delivered by Lifetime Training to support your progression. (Subject to approvals & eligibility, enrolment deadline 16th August) Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Enhanced, family-friendly maternity and paternity policies Menopause Friendly Employer Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank. Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more… Dept. L4/House: Crown (Seven Dials) - 07178

Responsibilities

Lead the front-of-house team to ensure smooth shift operations and high standards of customer satisfaction. Deputise for the management team and maintain a safe, legal, and clean bar environment.