GLOBALLS has expanded and we are looking for a passionate Duty Manager to help provide an unforgettable experience for our guests! We are set to become the biggest and best destination in Brighton and this is your opportunity to be a part of our exciting new venture.
If you have a genuine passion for meeting new people and are looking for a new challenge where no two days are the same, this is the job for you!

Experience:

• Management: 1 year (required

· Ensuring all day-to-day reception operations run smoothly and efficiently and the reception is tidy, clean and organised at all times
· Being hands on with the team when needed and using this as an opportunity to set the standard of excellence.
· Inducting and training new employees
· Helping to organise staff rotas, shifts and holiday allowances
· Keeping up to date on all social media platforms and assisting in the formulations of social media plans.
· Troubleshooting and making decisions on an ad-hoc basis.
· Holding keys to the business and carrying out any opening and closing procedures, following all cashing up procedures and investigating discrepancies.
· Replying to emails and resolving customer queries
Understanding Stock control, overhead control, yield targets and wage targets, together with a working knowledge of Health and Safety and Compliance matters. Good working knowledge of all Microsoft programmes is essential; Photoshop and graphic design skills are a bonus.
You will be responsible for training and supporting our growing team of staff. Motivational skills and excellent customer service to lead by example are a must, ensuring everyone gives their best performance.
Excellent spoken and written English is essential.
Weekends and evenings will be required as part of a normal working week.
Job Types: Full-time, Permanent
Pay: From £27,040.00 per year

Schedule:

• Weekend availability

Application question(s):

• Are you happy to work a mixture of day/evening shifts, including weekends? Some shifts finish as later as 23:00, so you would need a suitable route home.
• Customer service is at the heart of our business. With that in mind, how would you summarise your personality?
• When are you looking to start/current notice period?
• What are your strongest attributes within your career?
• We will require one or more references, preferably from your most recent employer. Can you provide these below to speed up the application process.

Experience:

• Management: 1 year (required)

Work Location: In perso