We are looking for a Duty Manager to join our team here at the award winning Highfield Park Hotel. The hotel is set in 35 acres of beautiful Hampshire countryside, providing a delightful backdrop to the many weddings and events we host year-round. We were a National Winner at the 2021 Luxury Wedding Awards, and LuxLife Global Excellence declared us the ‘Best Luxury Country Hotel in Hampshire’ – we love what we do here and we strive to deliver the highest standards for our clients.

As a Duty Manager you will be a driven, efficient leader who prioritises the guest experience and smooth running of the hotel at all times. Your role will be varied and ever-evolving, and you will guide your team through tasks including, and not limited to, the following:

• Breakfast, lunch and dinner services executed to a high standard with customer service as top priority
• Set-up and clear down of the above as well as afternoon teas, parties, conferences, weddings
• Training and development of casual staff
• Assisting with rotas, stocktake and other administrative tasks
• Attending morning planning meetings and communicating information to your team promptly
• Being available for guests and ensuring their experience is wonderful at all times
• Ensuring strict adherence to all Health & Safety and Fire Training procedures and policies.

Experience in the hotel or hospitality industries is essential, training on specific systems will be given. This role can be physically demanding due to the need to move tables/chairs/equipment on a regular basis. Due the job requiring occasional bar work, applicants must be of the legal age to serve alcohol.
The role is full-time, 5 days out of 7 per week, 9 hour shifts (12 hours shifts when weddings or large events are held) including early and lates.
Job Types: Full-time, Permanent
Pay: £28,080.00-£32,000.00 per year

Schedule:

• Weekend availability

Work Location: In person
Reference ID: Highfield Park - Duty Manage

• Breakfast, lunch and dinner services executed to a high standard with customer service as top priority
• Set-up and clear down of the above as well as afternoon teas, parties, conferences, weddings
• Training and development of casual staff
• Assisting with rotas, stocktake and other administrative tasks
• Attending morning planning meetings and communicating information to your team promptly
• Being available for guests and ensuring their experience is wonderful at all times
• Ensuring strict adherence to all Health & Safety and Fire Training procedures and policies