Duty Manager | Holey Moley at Funlab

, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

75000.0

Posted On

05 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Management, Guest Experience, Revenue Driving, Roster Management, P&L Management, Forecasting, Training, Communication, Problem Solving, Time Management, Leadership, Upselling

Industry

Entertainment Providers

Description

Welcome to Funlab – the world’s premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. That means we’re serious about using fun for good - creating epic experiences while making a positive impact on our people, our communities, and the planet. With eight fun-inducing brands, 50+ venues across Australia, Aotearoa (New Zealand), and North America, and over 2,000 incredible Motherfunners, we’ve been crafting joy, banter, and unforgettable moments since 2001. Every day at Funlab is different (just like our Motherfunners), and we love it that way. We’re all about creating a kind, safe, and inclusive workplace where you can be yourself, grow, and have a blast while doing it. No matter where you’ve been – or where your journey with Funlab takes you – the opportunity to learn, develop, and amplify your skills is always within reach. Now, we’re on the lookout for a full time Duty Manager to join the team at Holey Moley in Northbridge - someone who’s passionate about people, driven by fun, and ready to create unforgettable experiences. Why Work with Us? Advance your career with a powerhouse in the entertainment industry Personalised development tailored to you, plus the chance to learn from some of the best in the biz A people-first culture that prioritises upskilling, growth, and setting our Motherfunners (aka our amazing team) up for success Extra time off! Enjoy four additional paid leave days just for you Focus on wellbeing and mental health support; partnership with Headspace, EAP access, Inclusiveness initiatives, Pride, Women and Neurodiversity employee network groups as well as access to gender affirmation leave Play on us! Enjoy free activities for yourself and a pal across ALL Funlab brands - because work should come with perks! And most importantly… because we’re just that AWESOME! 😎 What You'll Do Lead with Energy: Be a hands-on, guest-focused leader shift leader who motivates your team to create unforgettable experiences Boost Revenue: Run amazing shifts, drive up and cross selling to enhance the guest experience and go the extra mile to wow our guests Create WOW Spaces: Transform our venue into the ultimate FUN destination Support Your Team: Have aces in their places, provide clear and consistent shift briefings to set your team up for success Handle Operations: Take on front of house & back of house portfolios like rosters, training, P&L management, forecasting, and more Cultivate Culture: Lead shifts with a collaborative, inclusive vibe that makes coming to work exciting Grow and Shine: Develop your skills and those of your team while mastering all aspects of a bustling entertainment venue *As we are a seven day a week business, you must be available to work nights and weekends* What You've Got Minimum 1 year people management experience A valid RSA and Working with Children Check Availability to work nights and weekends. After all, that’s where the action is at! An obsession with providing the best guest experiences Experience in driving revenues on shift Proactive, with a sense of urgency and a positive can-do attitude Excellent written and verbal communication skills Well organised planner who works well under timeline pressures and tackling multiple priorities Capable problem-solver and thinking on your feet A desire to show off what you've got and what heights you can take the business! Keen? If you're curious to explore, energetic about guests, and heart-working for our fun-loving communities, Funlab is the place for you – and you’re the Motherfunner for us!

Responsibilities

Lead shift operations to create unforgettable guest experiences while driving revenue through upselling and cross-selling. Manage operational portfolios including rosters, training, P&L, and forecasting to ensure venue success.