As Duty Manager, your main responsibilities will be to work under the general direction of the Front Office Manager, and within the established IHG and local hotel policies and procedures. Interact with guests and members of the community. Also, responsible to co-ordinate and oversee all hotel operations in the absence of the Front Office Manager. Ensure safety and security of guests. Accurate and timely completion of the night audit function during the night hours. Ensuring that every guest is engaged and being taking care of.

Establish a closed network of communication with other departments directly by having a tour in all guests’ touch points in the hotel. Reports directly and co