Duty Manager (Internal Applicants Only) at ESPO

, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

13.46

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Team Management, Transaction Accounting, Theatre Experience, Front of House, Duty Management, Customer Service, Health and Safety Knowledge, Safe Working Practices, Evacuation Procedures, Complaint Handling, Technical Issue Management, Calm Demeanor, Polite Manner, Customer Focus, Equality and Diversity Commitment

Industry

Retail Office Equipment

Description

PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS Organisation: Leicestershire County Council Work Location: Century Theatre LE67 3LN Worker Category: Fixed Location Worker Salary: £13.46 per hour Working Hours: As and when required Contract Type: Casual Closing Date: 13th February 2026 Interview Date(s): TBC Are you looking for a rewarding career where you can make a difference? Do you want a job where no two days are the same? About the Role We have an excellent opportunity for a Casual Duty Manager at the Century Theatre in Coalville. This role will run for approximately six months and will involve responsibilities such as: Box Office operations Stock control Creating and managing rotas Bar duties About You To apply for this post, you must: Have excellent communication skills and able to manage and work as a team. Have the ability to account for transactions. Experience of working in a theatre, including Front of House and Duty Management. Have knowledge of customer service. Knowledge of health and safety, which includes safe working practices to ensure the safety of staff, volunteers and all visitors/customers to the theatre. As well as knowledge of evacuation procedures. Must be able to deal with a variety of situations e.g. customer complaints, equipment/technical issues and how to manage these accordingly A calm, polite and customer focussed manner. You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site. For more information or an informal discussion, please contact: Lizzie Dennis - Century Theatre General Manager Telephone: 0116 3054085 To contact me by email, please click here How to Apply Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. By applying for this post, you agree to our Terms and Conditions. About Leicestershire County Council Leicestershire County Council is a Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. For further information on what it’s like to work for us and the benefits we offer, please refer to the following: Our Recruitment Process Our Organisational Values Our Employee Benefits Working for Us

Responsibilities

The Duty Manager will oversee Box Office operations, manage stock control, create and manage staff rotas, and perform bar duties. This role is casual and will run for approximately six months.