OVERVIEW

We are seeking a dedicated and proactive Duty Manager to oversee the daily operations of our establishment. The ideal candidate will possess a strong leadership skills and a passion for providing exceptional customer services.
As a Duty Manager, you will be responsible for ensuring that operations run smoothly, maintaining high standards of hospitality, and addressing any customer concerns promptly and effectively.

REQUIREMENTS

• Previous experience in a supervisory roles within the hospitality/retail industry is essential.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent communication skills.
• A customer-focussed mindset with a commitment to delivering outstanding customer services.
• Ability to work flexible hours including evenings, weekends and holidays as required.
  If you are passionate about hospitality and possess the necessary skills to excel as a Duty Manager, we encourage you to apply for this exciting opportunity.
  Job Types: Full-time, Permanent
  Pay: £13.21 per hour
  Expected hours: 30 – 45 per week

Benefits:

• Discounted or free food
• Employee discount
• Free parking

Experience:

• Supervisory: 2 years (preferred)

Work Location: In person
Reference ID: Duty Manage

• Supervise daily operations to ensure a seamless customer experience.
• Lead and motivate staff, fostering a positive work environment.
• Handle customer inquiries and complaints with professionalism and empathy.
• Oversee the implementation of company policies and procedures.
• Assist in training new staff members in customer services and operational standards.
• Monitor inventory levels and assist in ordering supplies as needed.
• Conduct regular inspections of the property to maintain quality standards.