ADDITIONAL INFORMATION

Job Number25141351
Job CategoryRooms & Guest Services Operations
LocationLondon Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PB
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

We are looking for a passionate Duty Manager to join our wonderful team at London Marriott Hotel County Hall.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you.

• Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Communicate any variations to the established norms to the appropriate department in a timely manner.
• Strive to improve service performance.
• Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Intervene in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Empower employees to provide excellent customer service.