The Manor House Country Hotel, a prestigious 4* hotel on the banks of Lough Erne, is seeking an experienced Duty Manager to oversee daily operations and ensure exceptional guest experiences. This is a hands-on role for someone who thrives in a dynamic environment and enjoys leading a team to deliver the highest standards of hospitality.

REQUIREMENTS:

• Proven supervisory or management experience in hospitality.
• Strong leadership, communication, and problem-solving skills.
• Ability to work under pressure and manage multiple priorities.
• Passion for delivering exceptional guest experiences.
• Flexible availability, including weekends, bank holidays, and event days.

• Manage the smooth running of the hotel during your shift, ensuring service, cleanliness, and operational standards are consistently met.
• Lead, motivate, and support hotel staff to exceed guest expectations.
• Oversee weddings, private functions, and special events, ensuring every detail is executed flawlessly.
• Handle guest enquiries, feedback, and complaints promptly and professionally.
• Manage staffing, stock, and resources to ensure efficient operations.
• Maintain health, safety, and security standards across the hotel.