Duty Manager at Neville Park Hotels

Wexford, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, Team Support, Guest Experience, Service Standards, Problem Solving, Health & Safety, Cash Handling, Bar Supervision, Communication, Leadership Skills, Customer Focus, Organisation, Flexibility

Industry

Hospitality

Description

Position: Duty Manager Reports to: General Manager / Bar Manager Crown Quarter are currently recruiting for a Duty Manager to join our vibrant and dynamic team. This is an exciting opportunity for an experienced hospitality professional to play a key role in ensuring the smooth day-to-day running of our venue. The successful candidate will have a strong background in hospitality, with previous experience in a busy bar environment being a distinct advantage. Flexibility is essential, as this role requires availability for both day and late-night shifts, including weekends. Key Responsibilities Operational Leadership: Oversee daily operations, ensuring the highest standards of service and efficiency are maintained throughout the venue. Team Support: Lead, motivate, and support team members during shifts, ensuring a positive and productive work environment. Guest Experience: Deliver and maintain exceptional levels of customer service, ensuring every guest enjoys an outstanding experience. Service Standards: Ensure all operational and service procedures are followed consistently. Problem Solving: Handle guest queries and complaints promptly and professionally, ensuring swift resolution. Health & Safety: Uphold and enforce all health, safety, and hygiene standards across the premises. Cash Handling: Oversee cashing up and financial reconciliation at the end of shifts, ensuring accuracy and accountability. Bar & Floor Supervision: Support bar and floor teams during busy periods, ensuring seamless service and maintaining operational flow. Communication: Act as the key point of contact between management and front-line staff during your shift. Candidate Requirements Experience: Minimum 2 years’ experience in a hospitality supervisory or management role. Bar Knowledge: Previous experience in a busy bar environment is highly desirable. Leadership Skills: Proven ability to lead, motivate, and manage a team effectively. Customer Focus: Strong commitment to delivering exceptional service and creating memorable guest experiences. Communication: Excellent interpersonal and communication skills. Organisation: Strong multitasking and problem-solving abilities in a fast-paced setting. Flexibility: Must be available to work both day and late-night shifts, including weekends. Why Work with Us? As part of the Crown Quarter team, you’ll enjoy: Meals on duty Discounted accommodation rates in our sister hotels. Ongoing training and professional development Company events Christmas Savings Scheme

Responsibilities

The Duty Manager will oversee daily operations and ensure high standards of service and efficiency. They will lead and support team members while delivering exceptional customer service.