We are seeking a proactive and experienced Duty Manager to oversee daily operations and ensure exceptional service delivery. You’ll be the go-to person during your shift, responsible for supervising staff, resolving customer issues, and maintaining operational efficiency across departments. If you have a passion for quality Italian food and customer service, we want to hear from you.
This is an ongoing part time role with set 21hours Thursday, Friday & Sunday. (negotiable for the right candidate).

Key Aspects of the role:

• Act as the primary point of contact for staff and customers during shifts
• Handle customer complaints and resolve issues promptly and professionally
• Ensure compliance with health, safety, and security regulations
• Monitor staff performance and provide guidance or feedback as needed
• Maintain cleanliness and upkeep of facilities
• Communicate effectively with senior management and relay operational updates
• Assist in training new staff
• Lead the team by example and create a high energy environment
• Drive servie innovation and guest experience

Skills:

• Approved Manager & RSA
• Food Handler Certificate
• 2 year’s experience in a similar role
• Familiarity with POS

Job Type: Part-time
Pay: $28.12 – $42.18 per hour
Expected hours: 21 per week

Experience:

• Management: 2 years (Required)

Work Authorisation:

• Australia (Required)

Work Location: In perso

• Act as the primary point of contact for staff and customers during shifts
• Handle customer complaints and resolve issues promptly and professionally
• Ensure compliance with health, safety, and security regulations
• Monitor staff performance and provide guidance or feedback as needed
• Maintain cleanliness and upkeep of facilities
• Communicate effectively with senior management and relay operational updates
• Assist in training new staff
• Lead the team by example and create a high energy environment
• Drive servie innovation and guest experienc