About the job

At Paramount Hotel Dubai, every moment is part of the show—and we’re looking for a Duty Manager who knows how to keep the entire performance running seamlessly.

As the operational lead in the absence of Department Managers and Directors, you’ll play a key role in ensuring exceptional guest experiences, operational excellence and seamless Front Stage delivery, while supporting and inspiring our Cast across the hotel.

What you’ll be doing:🎭 Take overall responsibility for hotel operations during your duty✨ Ensure every Star receives a warm, personalised and anticipative experience👥 Lead, coach and support our Front Stage Cast to deliver Paramount standards⭐ Personally welcome VIP guests and key corporate clients📈 Monitor guest feedback, service performance and departmental KPIs to drive continuous improvement💰 Maintain strong commercial awareness across Front Office operations, including cashiering, PM accounts, inventory and upselling🏨 Work closely with Revenue, Events, Group Sales and other departments to ensure smooth operations🚀 Drive Paramount DISCOVERY enrolments, guest engagement and NOR1 upselling performance🛡️ Ensure compliance with hotel policies, safety standards and operational procedures🌙 Support Night Manager responsibilities when required

What we’re looking for:• Wide experience in Hotel and Front Office Management• 2+ years’ experience as a Duty Manager within a 5-star hotel brand is desirable• Strong knowledge of OPERA PMS and Front Stage operations• Experience managing VIP arrivals and guest engagement• Strong leadership, problem-solving and multitasking abilities• Excellent verbal and written English• Additional languages such as Arabic, Russian, Chinese, French, Spanish or German are an advantage• Front Stage Operations certification or a Bachelor’s/Master’s degree; hotel school qualification is desirable• Health & Safety certification is an advantage

If you’re someone who can take charge, think commercially, lead with integrity and turn every guest interaction into a Paramount experience, this is your opportunity to step into the spotlight.

If you’re ready for your next challenge at Paramount Hotel Dubai, or know someone who would be a perfect fit, I’d love to connect.

📩 Apply through the link below or reach out to me directly.

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