Provide effective ‘hands on’ leadership to the Front Office, Housekeeping, and relevant teams through the creation of a safe, team orientated, challenging and motivating work environment to deliver high quality member services that provide value and benefit.
Assist in the induction and training of staff aligned with RACV policies and procedures.
Monitor operation of the property ensuring presentation is always at the agreed standard and compliance with all relevant regulations.
Display a strong knowledge of property facilities, services, events and activities, and its local tourism and attractions.
Proactively identify, report and control hazards and risks in line with RACV HSW policy and procedure and in consultation with employees.
Develop and prepare statistical reports per Management direction.
Ability to perform physical requirements of the role, e.g. working on your feet & heavy lifting.
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